Returns & Exchanges

At Zo and Co, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange process within 30 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original condition, unworn, and with all original tags attached to qualify for a full refund.

• 2.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

• 3.
  Package and Ship

  Print your prepaid shipping label and securely package your items, ensuring the return authorization form is included inside the box.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.